FAQs | Blogger Templates + Wordpress Themes|Kotryna Bass Design

Web Design For Bloggers + Creatives


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Custom Blog Designs

  • Do you do custom blog design?
    We're taking upon custom work order from time to time. You can find listings & what it includes under Custom Designs section (Custom Blogger Design, Custom Wordpress Design). Please contact us before the purchase! If you could provide me with more detailed information on what kind of custom design you're looking for - we might be able to take you on and create a brand new design for your blog. Alternatively, you can always get one of our premade themes and Custom WORK add-on to make it more personal. This add-on includes up to 3 changes to the theme, please state them clearly in the note box while checking out.


  • Can I upload my own logo?
    Of course, simply upload your image as usual through Header Image area!
  • Can I change the colors and the fonts myself?
    Almost all of my Blogger themes can be easily customised with Blogger customisation tools. However, some of the elements will have to be changed through CSS coding, please contact me for more info and state what part of the template you'd like to change. Wordpress themes can only be customised through HTML editor, but don't worry- I can provide you with instructions or custom work services. Just get in touch!
  • Can I change/add different menu items than displayed in your demo site?
    100% yes! All your current pages will remain active and you will also be able to add any pages you want through your Blogger or Wordpress Pages.
  • I don’t want my sidebar to look exactly like the demo, can I add my own things and move things around?
    Absolutely! You'll be able to add/remove any widgets from the sidebar as usual.

General Questions

  • What happens after I receive the template?
    You will have to unzip the package and you will find all the instructions inside. It's very easy to understand even if you don't have experience in blogging or coding. Blog template will only change the design of your blog. All your content, blog posts, sidebar widgets, ads, stats, menu pages will remain active.
  • How long does it take for me to receive my theme after I have purchased it?
    We will send you a link to download your theme instantly after your purchase is processed. For the custom design services- please e-mail or tweet me for the estimated time.

Installation process

  • Do you perform WordPress migration?
    We do indeed! You can find available Blogger to Wordpress migration package over here. If you need some help moving your blog from Wordpress.com or Squarespace- just get in touch & we will do our best to guide you through the process!
  • How do I set up my theme and make my social icons link etc?
    You'll receive an installation file with step-by-step instructions. Or you can always fill up the form to get FREE installation services HERE.
  • Can I have social icons that are not seen in the theme demo site?
    Absolutely! You will be able to expand the social-media widget sets, just contact me with your request and I will guide you through this!


  • What payment methods are accepted?
    We offer direct debit payments as well as PayPal transfers.

Refunds and Exchanges

  • What’s your refund policy?
    Due to the nature of our products we can not offer refunds. However, If you are unhappy with your purchase, please contact us and we will try our best to find a solution that satisfies both sides.